— legal

Privacy Policy

Last updated: [Month Day, Year]

Note for Watts Up Services: this is a generic, general-purpose privacy policy template — not legal advice, and not reviewed by an attorney. Before this goes live and starts collecting real customer data, have it reviewed by a lawyer, especially for state-specific requirements in the states you operate in (several, including Colorado, Connecticut, and Virginia, have their own consumer privacy laws with specific disclosure requirements). Replace every bracketed [placeholder] before publishing.

Watts Up Services ("Watts Up," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through wattsup.services (the "Site"), how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

Contact and quote requests: name, phone number, email address, state, and any notes you share about your home or energy use.
Career applications: name, phone number, email address, position of interest, and any notes you share about your background.
Optional uploads: a copy of your electric bill, if you choose to provide one.

We may also automatically collect limited technical information (such as browser type, device type, and general usage data) if we use analytics tools on the Site. We do not currently use tracking cookies or third-party advertising trackers on this Site; if that changes, we will update this policy.

How We Use Your Information

To respond to your inquiry, provide a quote, or process your application
To contact you by phone, text, or email about your inquiry, as described in our consent language at the point of collection
To improve our Site and services
To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our business (for example, scheduling, communications, or hosting providers), under obligations to protect your information
Installer or financing partners directly involved in fulfilling your specific request, where applicable
Legal or regulatory authorities, if required by law or to protect our rights
A successor entity in the event of a merger, acquisition, or sale of business assets

Communications Consent

By submitting a form on this Site, you may consent to receive calls, texts, and emails from Watts Up Services about your inquiry, as described at the point of collection. Consent is not required to make a purchase. Message and data rates may apply. You can opt out at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us directly.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the information below. [State-specific rights language — e.g. for California, Colorado, Connecticut, Virginia residents — should be added here after legal review, if applicable to where you do business.]

Data Security

We use reasonable administrative and technical measures to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the "Last updated" date revised accordingly.

Contact Us

Questions about this Privacy Policy can be sent to contact@wattsup.services.